Memory World — Custom Pet Memorial Display

The acrylic dome is built to last, but it scratches more easily than glass — so always use a soft, lint-free microfibre cloth (the same kind you'd use for glasses or a phone screen). Dust it gently every few weeks. For fingerprints or smudges, lightly dampen the cloth with water only.

Avoid: paper towels, tissues, household sprays, ammonia, alcohol, or any acrylic-specific cleaner that contains solvents — these can cloud or yellow the surface over time.

The LED lighting is battery-operated and discreetly installed inside the dome — no power outlet required, so you can place your Memory World anywhere in your home. Standard batteries last several months with regular use, and replacing them is straightforward.

I'll include detailed instructions on accessing the battery compartment with your delivery. If you ever need help, I'm always here.

Every Memory World is custom-packed with multi-layer protective foam inserts and shock-absorbing materials. The acrylic dome is secured to prevent any movement during transit, and the entire piece ships in a double-walled box with "Fragile" handling instructions throughout.

Shipping is fully insured and tracked, free Australia-wide. In the extremely rare event of any damage in transit, I'll repair or replace your piece at no cost — just send me photos within 7 days of delivery.

Yes. Because every Memory World is handcrafted in my Sydney studio, I keep careful records of your specific piece — the wool felt colours, the botanical elements, and the design choices we made together. If your sanctuary is ever damaged, send me photos and I'll quote on a repair or restoration.

Most issues — a loose flower, a scuff on the acrylic, a sculpture that needs minor reshaping — are fully repairable. Your sanctuary is built to last generations, and I want it to stay beautiful for that long.

Yes — your Memory World is designed to be a living memorial that grows with you. The acrylic dome can be carefully lifted, so over time you can add small dried flowers, a tiny note, a favourite toy in miniature, or anything else that feels meaningful.

I'll send you guidance on how to safely open and reseal it. Many families add a small element each year on their pet's anniversary — it becomes a quiet, ongoing way to stay connected.

Don't worry — phone photos are perfectly fine. What matters is clarity and that they show your pet's true personality. If you can see their face, fur texture, and colouring clearly across a few photos, I have enough to work from.

Once you place your order, send me whatever you have and I'll let you know if I need anything else before we begin. I've worked with photos of all kinds — including pets who passed before high-quality cameras were common. We'll make it work together.