Contact Us

Every piece we create begins with a conversation. Whether you're ready to commission a portrait or simply want to learn more about our process, we'd love to hear from you. We understand that reaching out during a time of grief can feel tender — please know there's no rush, and we'll respond with care.

The Soft Hours is a one-woman studio based in Sydney, creating handcrafted wool felt pet portraits and Memory World sanctuary scenes for families across Australia.